This course supports a local grocery store's aim to boost sales and foot traffic impacted by employees' challenges in handling difficult customer interactions. It equips them with essential skills and strategies to effectively manage such situations. 

Tool Used: Articulate Storyline, Canva

Deliverables: Design Document | Storyboard | eLearning Course | Job Aid

This course is designed to help increase the turnout rate of proficient apprentices in an HVAC company. It provides new apprentices the fundamental skills needed to excel in the HVAC industry before they move into the field for hands-on experience. 

Tool Used: Articulate Rise, Canva

Deliverables: Design Document | eLearning Course

While initially designed for fun, this interactive course has the flexibility to be recreated, aligning seamlessly with organizational goals.  This particular course immerses the learner in a unique learning adventure that combines enjoyment with skill-building. Learners embark on an exciting journey of exploration, decoding clues, and answering questions to unlock an unforgettable dining experience.

Tools Used: Articulate Storyline, PowerPoint, Canva

Deliverables: Storyboard | eLearning Course